Distribution information
I. Introduction
This distribution policy is designed to establish a clear and mutually beneficial relationship between our company and our distributors. It outlines the terms and conditions under which our products will be distributed, ensuring fairness, transparency, and support for all parties involved.
II. Key Policy Points
- Zero Franchise Fee: There is no franchise fee required to become a distributor of our products. We believe in providing equal opportunities for individuals and businesses to partner with us and grow together without the burden of an upfront franchise cost.
- One-Click Order Fulfillment: Our advanced e-commerce platform enables distributors to place orders with just one click. Once an order is received, we take care of the entire shipping process, ensuring efficient and timely delivery to the end customers.
- Local Warehousing: To ensure fast shipping and reduced delivery times, we have established local warehouses in multiple regions. This allows us to dispatch products quickly and meet the demands of customers in a timely manner, enhancing customer satisfaction.
- 30-Day After-Sales Guarantee: We offer a 30-day after-sales guarantee to provide peace of mind to both distributors and end customers. If a customer is not satisfied with the product for any reason within 30 days of purchase, they can return it for a full refund or exchange, subject to our return policy guidelines.
III. Ordering and Shipping
- Order Placement: Distributors can place orders 24/7 through our dedicated online ordering system. The system provides real-time inventory availability and order tracking information.
- Shipping Options: We offer a variety of shipping methods to meet different delivery time requirements. The shipping cost will be calculated based on the order weight, destination, and selected shipping service.
- Delivery Times: Local warehouse shipments typically take 1-3 business days for delivery, while shipments from our central warehouse may take 3-7 business days, depending on the location.
IV. Returns and Exchanges
- Return Eligibility: Products must be in their original packaging and unused condition to be eligible for return. The return request must be initiated within 30 days of the purchase date.
- Return Process: Distributors should contact our customer service team to initiate a return. We will provide a return authorization number and instructions on how to return the product.
- Refund or Exchange: Once the returned product is received and inspected, we will issue a refund to the distributor's account or process an exchange, as per the customer's request.
V. Marketing and Support
- Marketing Materials: We provide distributors with a range of marketing materials, including product brochures, images, and promotional videos, to help them effectively market our products.
- Training and Support: We offer training sessions and ongoing support to our distributors to ensure they have a good understanding of our products and can provide excellent customer service. Our support team is available to answer any questions and resolve any issues that may arise.
VI. Termination of Agreement
- Violation of Policy: If a distributor violates any of the terms of this distribution policy, we reserve the right to terminate the distribution agreement.
- Notice of Termination: In the event of termination, we will provide written notice to the distributor at least 30 days in advance, allowing them to wind down their operations and return any remaining inventory.
VII. Conclusion
This distribution policy is subject to change and will be updated periodically to reflect any changes in our business operations or market conditions. We encourage our distributors to review the policy regularly and stay informed of any updates. By adhering to this policy, we believe we can build a strong and successful partnership with our distributors and jointly achieve our business goals.